Dear Chris & the team at KWE, 

           RE  MODIFICATIONS TO JAG XJS UPB. 

            I have covered about 500 miles in UPB since collecting it, rejuvenated, from KWE just over a week ago. I took it with my partner to a Cotswolds classic car rally last weekend, and it performed faultlessly. Ours was the only Jaguar XJS present, and it looked at ease up against a wide assortment of Bentleys, Rolls Royces, MG's old Citroens, Jensons and other quirky collectables. 

            It would be difficult to exaggerate the improvements that you have made to the car mechanically, and the transformation is all that you promised. The works have been clearly extensive, and your amazing enthusiasm for the marquee is apparent in the way that you have ‘sorted’ UPB out. UPB has been in our possession for 14 years, when it was then 6 years from new.... and I don't recall it being quite such a gem to drive even then. It probably wasn't this good to drive when it left the factory! 

            On the suspension side of things, there has been the greatest improvement. The totality of the exercise has been worth every penny. Where once the car crashed over the rotten roads of London it now rides over them with aplomb. Silently! We just thought the convertible conversion had taken out too much of the cars rigidity, but no!!  Where previously the steering was charmingly slack and imprecise especially around the straight ahead, it is now sharp and responsive. Where once the car seemed to have difficulty with tight turns at speed, it is now graceful and poised. You can be as justly proud of this car as I am. 

            The full servicing to the engine has brought about a more rapid response and, pleasingly,  a marked improvement in the fuel consumption. It has always, of course, been a smooth engine, but it is now silkier, and seemingly more youthful. What has been a great decision for us is the fitment of  the  new large bore exhaust, which has much emboldened the V12 wail on acceleration, without being too obtrusive.

            There are few sounds on country roads that are more delicious in my view than the waffling burble of a British V8....Stags, Rover P5B's TVR's etc. The Jaguar V12 has always had a muted and tamed exhaust beat, tuned primarily it would appear, for optimum refinement.  Not any more! Foot to the floor in the the wider exhaust graced  XJS and you are surrounded by a hair raising vortex of acoustic spume, that puts any V8 to shame. Great! Yet at cruising speeds it remains quiet. Marvellous! 

            We are pleased with the Becker radio/CD player with IPod socket, which has been fitted very smartly, is thoroughly up to date, and fits in inconspicuously into the central console. It as yet does not overheat as the old package did.

            All the items of repair identified on the job sheet have been completed....the cruise works, passenger window works, and the headlights in my view look smarter without the rather futile, flimsy wipers that were originally fitted.  Great to have 4 new tires fitted, and thanks for offering to store the still useable other tires.  Your tweaking of the doors has so far brought about much improved noise insulation, and miraculously, no water ingress as yet from the soft top!

             For the moment we will probably keep the wheels. They are in good condition, and still look good I feel, and keep the car original. In due course we will be keen to update the interior, which while still looking reasonable, is 20 years old and the seats and carpet would hugely benefit from refurbishment. 

            The issue with regard to the bodywork was unfortunate, and I think mainly due to lack of communication. The contrast with the way the mechanicals/engineering were dealt with i.e. informing me immediately if there was any change to the work sheet eg. Oil leak repair/aircon repairs,  was marked. I really was not expecting there to be so much paintwork required. The drivers door dinge remains a mystery. However, it is clear that you have been thorough, and the bodywork looks great. There is one area, if I might say, where there is a less than good finish. The junction between the new wing and the trailing edge of the front wheel arch, as the wing joins onto the small valance, is uneven. Perhaps you could look at this when I bring her in for ‘tightening-up’ as I think Chris called it in a week or so. 

            I look forward to seeing you soon. Perhaps one day I will be tempted by the seemingly fast disappearing saloons of the same period! 

                        Best wishes,

                        ANDREW KAY